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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yordano Rodriguez

Yordano Rodriguez

November 19, 2025

5  out of  5
rating by Yordano Rodriguez
"Muchas gracias a Lucía por ser tan amable y alludame a tener una cotización vien barata"
We responded:
"¡Gracias, Yordano! Me alegra saber que Lucía pudo ayudarte con una cotización económica. Estamos aquí para cualquier otra cosa que necesites. ¡Gracias por elegirnos!"
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VOid_ BloodHound

November 18, 2025

5  out of  5
rating by VOid_ BloodHound
"nick was so professional and awesome definitely telling friends and family about my experience with state farm . Couldn't ask for anyone better then nick !"
We responded:
"Thank you! I'm really happy to hear about your positive experience with Nick. It's wonderful to know he made such a great impression. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
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Towner Perry

November 13, 2025

5  out of  5
rating by Towner Perry
"Get help from Abbey Today and she was very patient and see to understand and work with!"
We responded:
"Hey Towner! Thanks for letting us know how your visit went. It’s great hearing that Abbey took time to work with you and made things easier to sort through. We appreciate you sharing this with us."
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Robert Moore

November 12, 2025

5  out of  5
rating by Robert Moore
"Natalie was a pleasure to speak to. She was friendly, professional and made me feel safe and secure talking to an agent on the phone. I'm sorry I didn't get insurance through her office due to their location, but I can definitely see why people would want to."
We responded:
"Thank you, Robert! I'm happy to hear that Natalie provided such a positive experience for you. It's wonderful to know she made you feel comfortable and secure during your conversation. If you ever have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Joanna Flowers

November 11, 2025

5  out of  5
rating by Joanna Flowers
"I went through a very tough time in my life after I had a car accident. My friends at State Farm walked me through this from beginning to end . I couldn’t have done this without their love and support!! I will always be grateful."
We responded:
"Hey Joanna! It means a lot that you shared this. We’re so glad our team could be there for you after your accident and help guide you through everything. Knowing we could make things a little easier during that time truly matters to us. Thank you for being part of our State Farm family!"
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Cory Watts

November 10, 2025

5  out of  5
rating by Cory Watts
"Nick was so helpful. He was able to answer all of my questions, get me better coverage and made the process so easy. So happy be to switching from progressive. Highly recommend Nick for all insurance needs."
We responded:
"Thank you, Cory! I'm glad to hear that Nick was able to assist you with your insurance needs and make the process smooth. We appreciate your recommendation and are happy to have you with us. If you have any more questions or need further assistance, feel free to reach out!"
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Chris Line

November 10, 2025

5  out of  5
rating by Chris Line
"I've been with State Farm for several years. When my agent retired he suggested using Tracy Haus and I have not regretted it. Tracy and here staff are courteous and knowledgeable. I don't feel pressured with them and they offer affordable insurance. Thanks to her and her staff for all they do."
We responded:
"Thank you, Chris! I'm happy to hear that you've had a positive experience with our team. We strive to provide courteous and knowledgeable service without any pressure. It's great to know you find our insurance options affordable. We're here for any of your insurance needs!"
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Laketa Jackson

November 10, 2025

5  out of  5
rating by Laketa Jackson
"Nick has been my agent over a year and has given outstanding service the entire time. I appreciate the "just checking on you" calls."
We responded:
"Laketa, thank you for your kind words! I'm delighted to hear that Nick has been providing you with exceptional service. Those "just checking on you" calls are an important part of how we care for our customers. If you ever need anything else, feel free to reach out!"
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Mike Osgood

November 6, 2025

5  out of  5
rating by Mike Osgood
"Nick made the whole process super easy and saved me a ton of money on my policy"
We responded:
"Thank you, Mike! I'm happy to hear that Nick made the process easy and helped you save on your policy. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Isabella Del Papa

November 4, 2025

5  out of  5
rating by Isabella Del Papa
"Nick helped me out with my insurance. He was very easy to work with, straightforward and helpful!"
We responded:
"Thank you, Isabella! I'm happy to hear that Nick made your insurance experience smooth and helpful. Our team is dedicated to providing straightforward and supportive service. If you have any more questions or need assistance, feel free to reach out anytime!"
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Erika Branscum

October 29, 2025

5  out of  5
rating by Erika Branscum
"I was recommended to switch my car insurance to State Farm by my coworker, and I’m so glad I did! I had the pleasure of speaking with Nick Hall, who was absolutely phenomenal. He took the time to really listen to what I was looking for, found me the best rate, and explained everything thoroughly. I’m very impressed—not only with the excellent service, but also with the policy I received. I would absolutely recommend State Farm to anyone looking to switch and save. I did, and I couldn’t be happier with my choice. Thank you, State Farm!"
We responded:
"Thank you, Erika, for sharing your experience! I'm delighted to hear that Nick provided such exceptional service and helped you find a great rate. It's wonderful to know you're satisfied with your policy and the service you received. We appreciate your recommendation and are here to assist with any future needs!"
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Nathan Remmelzwaal

October 21, 2025

5  out of  5
rating by Nathan Remmelzwaal
"Parker Yahnig at fern creek Is always amazing to work with! He’s a good guy and will help you every step of the way. They do a wonderful job."
We responded:
"Thank you, Nathan! I'm happy to hear that Parker has made such a positive impact on your experience. Our team is dedicated to providing exceptional service every step of the way. Let us know if there's anything else we can assist you with!"
Profile photo of Lori Massie Burris

Lori Massie Burris

October 14, 2025

5  out of  5
rating by Lori Massie Burris
"My husband and I worked with Tracy's office today with updating our policy and reviewing it. Nick made it easy to understand the policy and he answered any questions we had"
We responded:
"Thank you, Lori! I'm happy to hear that you and your husband had a positive experience with our office. Nick is great at making things clear and answering questions. If you need anything else, feel free to reach out!"
Profile photo of Jessica Long

Jessica Long

October 10, 2025

5  out of  5
rating by Jessica Long
"Had to not only get car insurance but also homeowners insurance for the first time and Parker made that process a breeze. Parked not only saved me money but he also saved my life because I probably would have went around with no insurance."
We responded:
"We love hearing that Parker made getting your auto and homeowners insurance easy, Jessica. It’s great that he was able to lower your monthly expenses and help make sure you were covered. Thank you for sharing your support for our Louisville team!"
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Nick Mattingly

October 10, 2025

5  out of  5
rating by Nick Mattingly
"Parker is the goat! If you want someone who is professional, efficient, and easy to work with, Parker is your man!"
We responded:
"Hey, Nick! Thanks so much for sharing that Parker was professional, efficient, and easy to work with while helping with your property insurance. We really appreciate your recommendation!"
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Danny Puckett

October 7, 2025

5  out of  5
rating by Danny Puckett
"Very friendly people with a great personality very professional attitudes"
We responded:
"Thank you for the five-stars, Danny! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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CJ Hawkins

October 1, 2025

5  out of  5
rating by CJ Hawkins
"Nick amazing he helped me a lot I was really stressing out about my auto insurance. I'm saving over $100 compared to my last policy"
We responded:
"Thank you for the wonderful review, CJ! Nick is a fantastic asset to our team and we’re happy to hear they were able to help you with your insurance needs."
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tonya king

October 1, 2025

5  out of  5
rating by tonya king
"Nick is awesome!!!! Always there to answer all my questions ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Tonya, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. We are grateful to have Nick on our team!"
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Felicia Fuller

September 30, 2025

5  out of  5
rating by Felicia Fuller
"Nick is always great to work with and gives me the best deals!"
We responded:
"Thank you, Felicia, for taking the time to leave a shoutout for Nick. It makes our day hearing about how we were able to help wonderful customers like you with finding the right policies. We look forward to continuing our relationship!"
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brittany johnson

August 28, 2025

5  out of  5
rating by brittany johnson
"Nick is awesome!"
We responded:
"Thank you so much for your wonderful review, Brittany! We're thrilled to hear that you had a great experience with Nick. Your satisfaction is our top priority, and it's rewarding to know we've met your expectations. Please don't hesitate to reach out if you need any further assistance. We're always here to help!"
Profile photo of Rose Macon

Rose Macon

August 1, 2025

5  out of  5
rating by Rose Macon
"Nick was awesome to work with"
We responded:
"Rose, Nick goes out of his way to help our customers and we are lucky to have him on our team! Thank you for trust in our agency and being such a loyal customer. We’re excited to help you in the future. Tracy Tracy Blair Haus State Farm "
Profile photo of Mark Macon

Mark Macon

August 1, 2025

5  out of  5
rating by Mark Macon
"Nick was great to deal with"
We responded:
"Mark, Thank you for being such a loyal customer. We love working with you and helping you with all your insurance and financial needs. Nick does a great job and will be so appreciative of your kind words. Thanks, Tracy Tracy Blair Haus State Farm "
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Mitch Rogers

August 1, 2025

5  out of  5
rating by Mitch Rogers
"Highly recommend this office, I had an agent within 2 minutes of my home but when I talked to Nick I would have drove 10 miles for him to be my agent. The time and patience he took to take care of me and discuss life insurance was amazing. I felt comfortable and knew I was taken care of when I left, ask for Nick I would give him a 10/10!"
We responded:
"Mitch, thank you so much for your kind words but most of all your confidence in my team. We are so glad that you decided to protect your family with the most important thing we do, “Life insurance.” Thank you again and we look forward to working with you in the many years to come. Tracy Owner Tracy Blair Haus State Farm "
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brandon davis

August 1, 2025

5  out of  5
rating by brandon davis
"The whole team here has been amazing! Not only did they increase my coverage and lower my price, but also added a lot of life insurance to protect my family. I will be bringing my friends and family here!"
We responded:
"Brandon, Our team was happy we could help you and your family. We appreciate your trust. The coverage you got to protect your family is so admirable. Thanks, Tracy Blair Haus State Farm"
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Callie Wisdom

July 11, 2025

5  out of  5
rating by Callie Wisdom
"Jared is the best!! Talked me fully through what kind of insurance would be best for me as a dog groomer! Always super helpful and ready to work with the clients to get them the best deal! He tells it how it is and doesn’t even need all the buttering up that most agents give out. He’s real and he’s exactly what we need these days!! He’s the perfect person to assist you if you are confused about what is best for you personally! Highly recommended anyone in this office but Jared especially! ✨✨"
We responded:
"Callie, Thank you so much for your kind words. Jared is very knowledgeable and cares so much about our customers. He is always educating while making sure you have the plan designed for your needs! Welcome to the agency! Tracy Tracy Blair Haus State Farm Agency "